FAQs

Hotel stays

Our personal concierge can carry your bags, we provide our guests with an extra special service as soon as you arrive. We want everyone to feel relaxed at The Arden Hotel – a home away from home.

All our guest information can be found in our full rooms compendium, here

Check-in at The Arden Hotel is from 2.00pm on the day of arrival, and rooms must be vacated by 11.00am on the day of departure.

Smart casual attire is required for the entire Arden Hotel property, including in the No. 44 Brasserie on The Waterside restaurant.

Here at The Arden Hotel, we value our relationships with travel agents worldwide and want to make sure that the reservations procedure is as smooth as possible.

Please find our GDS codes for the hotel below:

Amadeus – WV BHX825

Galileo / Apollo – WV 70676

Sabre – WV 3586

Worldspan – WV BHXTH

DHISCO – WV 115825

All of our rooms include the following unless specified: VAT (at prevailing rate), tea and coffee making facilities in bedroom, Wi-Fi, luxury bathroom amenities, fluffy bathrobe, digital TV with Freeview, DVD player, complimentary bottled water, complimentary fruit, fridge and a safe.

It is advisable to pre-book all dining, and events to avoid disappointment.

We want to ensure all Arden Hotel guests receive the best service possible; from the start of a reservation through to the day of departure. As such, we guarantee you the best online price when you book direct with us. Find out more about our price promise, here.

Every room includes a luxury bathrobe, slippers, complimentary toiletries and a hairdryer.

Yes, we invite dog owners to bring their dogs to stay at our hotel and have a selection of dog friendly rooms for you to choose from and after checking in, we have gorgeous riverside walks on our doorstep for you and your pooch to explore!

Children are welcomed at The Arden Hotel. Children up to the age of 12 years can be accommodated in parents’ room on an extra bed at a cost of £25.00 per night, inclusive of breakfast.

No child residents under the age of 16 should be left alone in a bedroom. Your children remain the sole responsibility of you as guardian or parent.

A cot is available at no extra charge.

The Arden Hotel is wheelchair accessible with helpful, friendly staff with large hotel car park at rear of hotel with disabled parking bays. Read full accessibility statement here.

All cancellations and amendments must be adhered to in line with the terms and conditions of your booking. Upon written confirmation of a booking by the hotel, the relevant terms and conditions shall be deemed accepted unless advised otherwise by you in writing. Any prepaid or secured bookings will be charged in full in the event a cancellation or amendment does not adhere to the agreed booking terms.

Any Non Arrivals will be considered a cancellation outside of the agreed terms and conditions of your booking and will be charged in full using the original payment method provided.

https://www.theardenhotelstratford.com/terms/ 

Eden Hotel Collection service charge is purely discretionary, which we carefully highlight throughout the various touchpoints of the guest experience. Service charge rates are 5% on accommodation, 10% on food & beverages and 5% on events.

Dining

Breakfast

Monday – Tuesday: 7.00am – 10.00am (for resident guests only)

Wednesday – Friday: 7.00am – 10.00am

Saturday, Sunday & Bank Holidays: 7.30am – 10.30am

Lunch

Tuesday – Saturday: 12.00pm – 3.00pm

Sunday Lunch: 12.00pm – 3.00pm

Afternoon Tea

Tuesday – Sunday: 1.00pm – 4.00pm

Dinner

Tuesday – Thursday: 5.00pm – 9.00pm

Friday & Saturday: 5.00pm – 9.30pm

Drinks Service

Monday – Sunday: 24 hours for residents

Room Service

Monday – Sunday: 24 hours for residents

Tuesday to Sunday: 1.00pm – 4.00pm
Full afternoon tea for residents and non-residents.
Please note pre-booking is required for Afternoon Tea. Book here. 

The dress code at No.44 is smart casual

Samples of menus can be found on our dedicated menu page here.

We can cater for all dietary requirements, please speak to a member of our team.
For all dining options please call 01789 298 682 and we will be happy to advise you.

Although dogs are not permitted in every part of the hotel, they are welcome to relax in some of the dedicated rooms and lounges. They are not permitted in No. 44 Brasserie.

Yes, vegetarian and vegan options are served throughout the day, with zero compromise on quality and variety.

The Arden Hotel is located in central Stratford-upon-Avon directly opposite the Royal Shakespeare Company Theatres. We benefit from a large car park and offer car convenient parking for all our guests at the hotel.

For non-resident guests, parking is charged at £5 for 5 hours, or £10 for 24 hours.

Call 01789 298 682 for more information

Weddings and celebrations

Yes. No two weddings are the same at The Arden Hotel, and we pride ourselves on offering a completely bespoke service, tailored to your specific requirements. Call for advice on 01789 298 682.

Yes. No two weddings are the same at The Arden Hotel, and we pride ourselves on offering a completely bespoke service, tailored to your specific requirements. Call for advice on 01789 298 682.

Meetings

Find us

By Car
Sat Nav: CV37 6BE

From The North: Head southeast on M40. At junction 15, take the A46/A429 exit to Stratford/Warwick. At the roundabout, take the 1st exit onto, and continue along, the Stratford Rd (A46). At the roundabout, take the 1st exit onto Birmingham Rd (A3400). Follow signs into Stratford Town Centre. At Barclays bank roundabout, take the 1st exit onto High Street merging to Church Street, then take the 2nd left into Chapel Lane. The Arden Hotel is signposted on your right. From The South: Head northwest on M40. At junction 15, take the A46/A429 exit to Stratford/Warwick. At the roundabout, take the 1st exit onto, and continue along, the Stratford Rd (A46). At the roundabout, take the 1st exit onto Birmingham Rd (A3400). Follow signs into Stratford Town Centre. At Barclays bank roundabout, take the 1st exit onto High Street merging to Church Street, then take the 2nd left into Chapel Lane. The Arden Hotel is signposted on your right.

By Train
Nearest train station is Stratford-upon-Avon.

Our team can help you tailor your next corporate event to suit all your needs.

Yes, we offer exclusive use for more information please contact a member of our team on 01789 298682 or email us

Yes, we offer both interactive and challenging activities that test group communication skills, help you bond as a team and overcome obstacles. Visit our team day page for information.

Location and directions

Sat nav: CV37 6BE

Directions from the North

  • Head southeast on M40.
  • At junction 15, take the A46/A429 exit to Stratford/Warwick.
  • At the roundabout, take the 1st exit onto, and continue along, the Stratford Rd (A46).
  • At the roundabout, take the 1st exit onto Birmingham Rd (A3400).
  • Follow signs into Stratford Town Centre. At Barclays bank roundabout, take the 1st exit onto High Street merging to Church Street, then take the 2nd left into Chapel Lane.
  • The Arden Hotel is signposted on your right.

Directions from the South

  • Head northwest on M40. At junction 15, take the A46/A429 exit to Stratford/Warwick.
  • At the roundabout, take the 1st exit onto, and continue along, the Stratford Rd (A46).
  • At the roundabout, take the 1st exit onto Birmingham Rd (A3400).
  • Follow signs into Stratford Town Centre.
  • At Barclays bank roundabout, take the 1st exit onto High Street merging to Church Street, then take the 2nd left into Chapel Lane.

Birmingham Airport is 28.7 miles away

Nearest train station is Stratford-upon-Avon.

The Arden Hotel,
Waterside,
Stratford Upon Avon,
Warwickshire,
CV37 6BA

SAT NAV: CV37 6BE

The Arden Hotel is located in central Stratford-upon-Avon directly opposite the Royal Shakespeare Company Theatres. We benefit from a large car park and offer car convenient parking for all of our residents and guests at the hotel.

For resident guests, parking is charged at £10 per stay.

For non-resident guests, parking is charged at £5 for 5 hours, or £10 for 24 hours.

Call 01789 298 682 for more information

Yes. We have two types of electric car charging points in our car park:

3KW 13A 3-square pin

7KW 32A Commando

Please note: Electric Vehicle Charging Pricing (Non bookable prior to arrival)

Our electric car charging is available from...

All non-residential guests – £10.00 per hour.

Residential guests* – £25.00 for a minimum 4-hour charge, however we will endeavour to complete a full charge subject to charger availability. A top up charge would then cost £10.00 per hour.

Bringing your dog

Dogs are welcome in the bedrooms and lounges, however they are not permitted in No44 Brasserie. Dining can be taken in the lounges with your dog.

Our four-legged friends receive the very best service from our friendly team, catering to every canine need we provide our pawsome guests with a doggy bag with treats and a toy, dog bed and dog bowls for the stay, and a breakfast sausage.

To keep pets and guests happy, the following guidelines have been put in place:

  • Dogs are charged at £25.00 per dog, per stay.
  • Dogs are welcome in the bedrooms and lounges, however they are not permitted in No44 Brasserie.
  • Dining can be taken in the lounges with your dog from the snack menu
  • Dogs are the full responsibility of their owners and should be well behaved
  • You are responsible for cleaning up after your dog whilst in the gardens and grounds.
  • You are responsible for any damage or noise disruption to other guests caused by your dog and will be charged for any such damage. An additional night’s room charge will be applied should deep cleaning of your room be necessary.

    Find out more information here.

Dogs are the full responsibility of their owners and should be well behaved.

You are responsible for cleaning up after your dog whilst in the gardens and grounds.

You are responsible for any damage or noise disruption to other guests caused by your dog and will be charged for any such damage.

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